FAQ

How much does it cost to send or receive my shipment to and from Nigeria?

This is determined by a number of variable factors, which include nature of items (such as personal effects, heavy duty machinery, Chemicals) weight (in Kg or Pound), Distance (i.e. Destination), Mode of Transportation (Air, Sea, Land), and so on.

Freight charges are fees paid to carriers which may be cargo airlines or shipping companies while clearing Charges on the other hand are paid to Government Agencies, Handling company, Federal Airport Authority of Nigeria (FAAN), and other stake holders.

Do please contact us now to request a quote

Do I need an import/export license for my shipment?

These depends on the nature of the goods in question. Some items such as medical devices, chemicals, food items, are regulated and require import/export permits which can be obtained from the relevant reguulatory agency such as NAFDAC.

Others such as personal effects like some categories of clothing do not require, food items, foodstuff, do not require import/export permit. Some other items such as narcotics are also contraband.

Please contact us with details of your intended items so we can advise appropriately and also leverage our industry know-how and links either in processing permits when needed or clearing when not required. Just contact us right away and let's discuss.

What can I do to prevent delays and ensure a smooth process of shipment?

Proper shipment planning, compliance with all regulatory laws and instructions, prompt payment of all applicable fees helps to prevent any delays in the shipping process. That's why working with us as your competent cargo delivery partner ensures the smooth flow of the entire process.

Some of the Government Agencies that non-compliance with their laws can lead to delays are Nigeria Customs Services, Nigeria Police Force, State Security Service, Federal Airport Authority of Nigeria, Quarantine Service, Anti Bomb Squad, Standard Organization of Nigeria, National Drug Law Enforcement Agency (NDLEA), National Agency for Food and Drug Administration Control(NAFDAC).

At Cargohub.NG we help you eliminate any form of delay by maximizing our thorough understanding of the requirements of all agencies, thorough industry knowledge and vibrant relationship network across board. Simply contact us today and let's discuss your specific needs.

Any advice for a first time shipper?

You can get it right the very first time! This becomes possible when you partner with us at Cargohub.NG as we'd gladly throw the weight of our vast experience and network behind your shipment ensuring everything is gotten right from the get go. You have nothing whasoever to worry about.

Can you ship my vehicle internationally?

Yes we can. Whether you want to repair and return your luxury cars or machinery or import brand new or tokunbo cars, we are here to facilitate evey aspect of the process from payments to clearing, duties and delivery as a complete service or stand alone activities you want us to carry out for you.

Do you have warehouse where I can drop off or pick up cargo?

We have warehouses in all our branches as well as our partner locations globally so we can receive your goods for consolidation before and after shipment. You can therefore pick up at any of our locations or have us ship them to any address of your choice.

What’s the best way to save money on freight?

One of the best ways to save money is to inform us early enough about your shipment so we can kickstart the process of clearing in time not only so you won't have to be charged any demurrage at the ports but also so we can advise and set in motion the best options for your specific needs in terms of nature of shipment, the time you need it to arrive and so on..

Are there types of cargo that cannot be shipped via air freight?

There's practically no kind or volume of cargo that cannot be shipped via air freight especially when you want it delivered fast.

Sea and other methods are used more commonly for bigger items only because people do not mind forgoing speed as an opportunity cost for a lesser amount of money spent.

However, if you do not mind paying a little bit more when deadlines are in place, airfreight can deliver any kind of shipment in the shortest possible time.

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